FAQ

Frequently Asked Questions

1. What types of hats do you sell?

We currently carry 5-panel structured Trucker hats. New hat designs will be available soon.

2. How do I determine the right size for my hat?

All of our hats are adjustable snapbacks. One size fits all.

3. What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), Diners' Club, Apple Pay, Meta Pay, Google Pay, SHOP Pay.

4. Can I modify or cancel my order?

You can modify or cancel your order within 24hours of placing the order. Contact our Customer Support Team at tourinhats2024@gmail.com.

5, What is your return policy? 

We accept returns within 15days of purchase for unused and undamaged items with the original tags. Visit our Refund policy – Tourin' Hats page for more information.

6. How do I clean my hat?

We recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing unless specified in the care instructions.

7. How can I reach your customer support team?

You can contact us via email at tourinhats2024@gmail.com.